POLICYOWNER SERVICES & CREDENTIALING SERVICES
Log into our portal at MyMagMutual and let us know what we can do for you.
This is your company, and we’re always happy to help. All policyholder support is now located in MyMagMutual. Whether you’re looking for technical support, policy services or risk management, head over to MyMagMutual using the login or register buttons below.
Credentialing documents, such as claim history letters, certificates of insurance and insured history summaries, can be accessed on a self-service basis in your MyMagMutual portal. PolicyOwners with agents can also continue to request certificates of insurance through their agent.
Detailed loss histories can be requested online in your portal or by emailing [email protected]. Any additional questions can be directed to our Service Team at [email protected] or 800-282- 4882.
You can submit a claim quickly and easily online by logging into our portal, MyMagMutual, using the login or register buttons below.If your organization has a workers' compensation policy, you will see a separate button for workers’ compensation claims once you're in the portal.
As an alternative, you may email a completed Incident Report Form to [email protected] or fax it to 404-842-9556. Please include all relevant medical records, correspondence and legal documents. This form contains protected health information that must be safeguarded and
may only be transmitted by a secure, encrypted email system. If you do not have a secure, encrypted email system, please submit your claim via MyMagMutual.